Account Representative (Corrugated)
3.
4 Quick Apply Full-time 3 hours ago Full Job Description The Royal Group - Cicero, a subsidiary of Schwarz Partners is currently seeking an Account Representative to support our Cicero, IL facility.
As an Account Representative, you will take and process customer orders, address all customer inquiries and complaints, and work with/assist designers as well.
The Royal Group's mission is to provide value-added solutions to the most demanding customers.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
Take customer orders either directly from customers or sales representatives.
Place orders on a timely basis for purchases of materials and supplies to be used in production.
Process billing.
Handle customer complaints and questions and follow-up with appropriate internal personnel as required.
Maintain customer files.
Process new items and purchase orders.
Coordinate accounting credits.
Record and distribute customer order changes.
Fax confirmations to customers.
Assist sales personnel as appropriate and assist in generating supplemental sales.
Track warehouse items to insure availability and that agreed upon minimum/maximum levels are followed.
Analyze monthly usages and re-stocking per customer.
Complies with company policies and procedures.
Additional duties as assigned by management.
REQUIRED EDUCATION & EXPEREINCE:
2
years of related customer service experience.
High school diploma or GED.
Corrugated industry experience.
PREFERRED EDUCATION & EXPEREINCE:
3
years' experience working in a manufacturing environment with customer service.
HRMS, Amtech, or Kiwi computer data-entry experience.
REQUIRED SKILLS & ABILITIES:
Excellent communication skills.
Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals.
Ability to write routine reports and correspondence.
Ability to add, subtract, multiply, divide in all units of measure.
Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
AS AN INDUSTRY LEADER, THE ROYAL GROUP OFFERS:
Year-round employment for job stability.
Unlimited opportunities for growth, training, and career advancement.
Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!).
A clean facility, featuring state-of-the-art technology.
A respectful, empowering, team-oriented and employee-friendly environment.
The Royal Group truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.
If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, we want you to be a part of our team! Our organization is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Quick Apply Full-time 3 hours ago Full Job Description The Royal Group - Cicero, a subsidiary of Schwarz Partners is currently seeking an Account Representative to support our Cicero, IL facility.
As an Account Representative, you will take and process customer orders, address all customer inquiries and complaints, and work with/assist designers as well.
The Royal Group's mission is to provide value-added solutions to the most demanding customers.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
Take customer orders either directly from customers or sales representatives.
Place orders on a timely basis for purchases of materials and supplies to be used in production.
Process billing.
Handle customer complaints and questions and follow-up with appropriate internal personnel as required.
Maintain customer files.
Process new items and purchase orders.
Coordinate accounting credits.
Record and distribute customer order changes.
Fax confirmations to customers.
Assist sales personnel as appropriate and assist in generating supplemental sales.
Track warehouse items to insure availability and that agreed upon minimum/maximum levels are followed.
Analyze monthly usages and re-stocking per customer.
Complies with company policies and procedures.
Additional duties as assigned by management.
REQUIRED EDUCATION & EXPEREINCE:
2
years of related customer service experience.
High school diploma or GED.
Corrugated industry experience.
PREFERRED EDUCATION & EXPEREINCE:
3
years' experience working in a manufacturing environment with customer service.
HRMS, Amtech, or Kiwi computer data-entry experience.
REQUIRED SKILLS & ABILITIES:
Excellent communication skills.
Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals.
Ability to write routine reports and correspondence.
Ability to add, subtract, multiply, divide in all units of measure.
Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
AS AN INDUSTRY LEADER, THE ROYAL GROUP OFFERS:
Year-round employment for job stability.
Unlimited opportunities for growth, training, and career advancement.
Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!).
A clean facility, featuring state-of-the-art technology.
A respectful, empowering, team-oriented and employee-friendly environment.
The Royal Group truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.
If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, we want you to be a part of our team! Our organization is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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