Customer Service Representative Community, Social Services & Nonprofit - Elk Grove Village, IL at Geebo

Customer Service Representative

Quick Apply Full-time 4 hours ago Full Job Description ArtPix 3D is seeking a Customer Service Representative.
ArtPix 3D is the industry leader in 3D laser engraved crystals, which provides innovative mementos by combining glass laser photo engraving technology and your imagination.
We are looking for an energetic individual ready to provide a great customer experience to our clients! The ideal candidate for this position would have 1
years of experience in the customer service field.
Our primary channels of communication with customers include emails, calls, and live chats.
Click Apply now to join our friendly team and become a part of ArtPix 3D.
For more info, please visit artpix3d.
com What do we offer? Paid training Stable and reliable employer Friendly team and great work environment DUTIES & RESPONSIBILITIES Answer incoming customer inquiries through telephone, email, chat, and social media.
Engage with clients in a friendly and professional manner while actively listening to their concerns.
Offer support and solutions to customers in accordance with the company's customer service policies.
Demonstrate superior product knowledge by accurately describing the main features and benefits of the product and making recommendations based on the customer's needs.
Perform work accurately and thoroughly.
Able to multitask and prioritize customer interactions.
Improve the level of customer satisfaction.
Able to develop a trusting relationship with customers.
Dependable attendance and punctuality.
Experience:
Customer Service:
1 year (Required) Sales:
1 year (Preferred) Zendesk knowledge (Preferred) B2B Sales (a plus) BASIC QUALIFICATIONS High School graduate or equivalent Excellent verbal & written communication skills Ability to type 30 wpm Ability to work in a fast-paced, ever-changing environment with limited supervision Job Type:
Full-time Salary:
From $15.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Vision insurance Paid time off Paid training Schedule:
8 hour shift 4 weekday shifts One weekend shift required COVID-19 considerations:
A new face mask and disinfectant sprays for your workspace will be provided daily.
Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
Elk Grove Village, IL fully on site Job Type:
Full-time Pay:
From $15.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Weekend availability COVID-19 considerations:
A new face mask and disinfectant sprays for your workspace will be provided daily.
Ability to commute/relocate:
Elk Grove Village, IL 60007:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required)
Experience:
Customer service:
1 year (Required) Data entry:
1 year (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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