Customer Product Manager/Customer Service Representative
Confidential Confidential Elk Grove Village, IL Elk Grove Village, IL Full-time Full-time $52,000 - $58,000 a year $52,000 - $58,000 a year 8 days ago 8 days ago 8 days ago We are searching for an Customer Product Manager whose responsibilities include, but are not limited to the following:
Receive, review, and process customer orders/changes/returns according to established departmental policies and procedures Confers with staff and assists to coordinate activities of project to ensure project progresses on schedule Reviews status reports and modifies plans as required Prepares project reports for management, customers, and others Effectively communicate the status of new and existing sales orders with customers, sales reps, and others Proactively ask questions and research information that increases customer satisfaction Work with finance/accounting to resolve disputed credit items Provide timely feedback to the company regarding customer concerns or service failures Partner with sales to meet and exceed customer's service expectations Responsible for data accuracy and quality of own work Adhere to established company policies and procedures paying special attention to safety regulations Perform other related duties as appropriately assigned or requested Knowledge/Education/Training Basic math skills (addition, subtraction, multiplication, division, decimals) Basic computer skills; MS Office (Word, Excel, Outlook); Accurate data entry Must possess solid analytical skills in forecasting and anticipating production requirements and capabilities Sound verbal and written communication skills; must be able to read, write and understand routine reports, follow verbal and written instructions, and speak effectively Demonstrate organizational skills, with the ability to handle and prioritize multiple projects simultaneously in a timely manner in a fast-paced environment Bachelor's Degree in related field and 2 years of experience in sales or customer service; or equivalent combination of education and experience such as a broad manufacturing and/or customer service background of 3 to 5 years experience Candidate must have extensive customer service experience.
Electronic industry experience a plus We offer a friendly, dynamic work environment with competitive compensation and benefits package which includes medical, dental, and life insurance, 401k, and paid vacation.
All resumes will be held in the strictest confidence.
Location:
Elk Grove Village, IL Type:
Full-Time Relocation Covered:
No Candidates must be U.
S.
Persons as defined in the ITAR, 22 CFR 120.
15 (U.
S.
Citizenship or Resident Alien Status) and as defined by 8 U.
S.
C.
1101(a) EOE/M/F/Veteran/Disabled or EOE/Minorities/Females/Veteran/Disabled Job Type:
Full-time Pay:
$52,000.
00 - $58,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Supplemental pay types:
Bonus pay Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Receive, review, and process customer orders/changes/returns according to established departmental policies and procedures Confers with staff and assists to coordinate activities of project to ensure project progresses on schedule Reviews status reports and modifies plans as required Prepares project reports for management, customers, and others Effectively communicate the status of new and existing sales orders with customers, sales reps, and others Proactively ask questions and research information that increases customer satisfaction Work with finance/accounting to resolve disputed credit items Provide timely feedback to the company regarding customer concerns or service failures Partner with sales to meet and exceed customer's service expectations Responsible for data accuracy and quality of own work Adhere to established company policies and procedures paying special attention to safety regulations Perform other related duties as appropriately assigned or requested Knowledge/Education/Training Basic math skills (addition, subtraction, multiplication, division, decimals) Basic computer skills; MS Office (Word, Excel, Outlook); Accurate data entry Must possess solid analytical skills in forecasting and anticipating production requirements and capabilities Sound verbal and written communication skills; must be able to read, write and understand routine reports, follow verbal and written instructions, and speak effectively Demonstrate organizational skills, with the ability to handle and prioritize multiple projects simultaneously in a timely manner in a fast-paced environment Bachelor's Degree in related field and 2 years of experience in sales or customer service; or equivalent combination of education and experience such as a broad manufacturing and/or customer service background of 3 to 5 years experience Candidate must have extensive customer service experience.
Electronic industry experience a plus We offer a friendly, dynamic work environment with competitive compensation and benefits package which includes medical, dental, and life insurance, 401k, and paid vacation.
All resumes will be held in the strictest confidence.
Location:
Elk Grove Village, IL Type:
Full-Time Relocation Covered:
No Candidates must be U.
S.
Persons as defined in the ITAR, 22 CFR 120.
15 (U.
S.
Citizenship or Resident Alien Status) and as defined by 8 U.
S.
C.
1101(a) EOE/M/F/Veteran/Disabled or EOE/Minorities/Females/Veteran/Disabled Job Type:
Full-time Pay:
$52,000.
00 - $58,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Supplemental pay types:
Bonus pay Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
