Waste Connections
Groothas an immediate opening for aCollections Representativebased inElk Grove Village, Illinois.
In this position you will be responsible for making ahigh volumeof outbound collection calls on delinquent accounts, taking customer payments over the phone, setting up payment arrangements, and working to resolve problems that arise concerning service or billing.
This is a full-time, Monday-Friday 8:
00am -5:
00pm position with competitive pay and excellent benefits.
JOB DUTIES:
Making 70-80
outbound calls daily on delinquent accounts managing automated calls
Managing automated calls and emails
Working with various managers and departments strategizing and executing monthly collection plans
Handle difficult customers and escalated calls
Maintain communication and reporting with our 3rd party collection agency
Maintain accurate notes in customer accounts
Provide assistance with on line payments
Provide customers recap of accounts for billing disputes
Results reporting to management
Other duties as assigned.
REQUIREMENTS:
Minimum of 1 year of credit and collections experience highly preferred.
Minimum of 1 year of experience making heavy outbound collections calls highly preferred.
Strong computer skills to include Microsoft Excel and Word experience.
Strong verbal and written communication skills.
_Apply today and Connect with Your Future!_We offer excellent benefits including:
medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.
_Waste Connections_ _is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
_About the Company:
Waste Connections.
Estimated Salary: $20 to $28 per hour based on qualifications.
In this position you will be responsible for making ahigh volumeof outbound collection calls on delinquent accounts, taking customer payments over the phone, setting up payment arrangements, and working to resolve problems that arise concerning service or billing.
This is a full-time, Monday-Friday 8:
00am -5:
00pm position with competitive pay and excellent benefits.
JOB DUTIES:
Making 70-80
outbound calls daily on delinquent accounts managing automated calls
Managing automated calls and emails
Working with various managers and departments strategizing and executing monthly collection plans
Handle difficult customers and escalated calls
Maintain communication and reporting with our 3rd party collection agency
Maintain accurate notes in customer accounts
Provide assistance with on line payments
Provide customers recap of accounts for billing disputes
Results reporting to management
Other duties as assigned.
REQUIREMENTS:
Minimum of 1 year of credit and collections experience highly preferred.
Minimum of 1 year of experience making heavy outbound collections calls highly preferred.
Strong computer skills to include Microsoft Excel and Word experience.
Strong verbal and written communication skills.
_Apply today and Connect with Your Future!_We offer excellent benefits including:
medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.
_Waste Connections_ _is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
_About the Company:
Waste Connections.
Estimated Salary: $20 to $28 per hour based on qualifications.
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