Office Associateother related Employment listings - Elk Grove Village, IL at Geebo

Office Associate

ArtVidar Cabinetry INC.
ArtVidar Cabinetry INC.
Elk Grove Village, IL Elk Grove Village, IL Full-time Full-time $18 - $22 an hour $18 - $22 an hour 2 days ago 2 days ago 2 days ago Company Overview:
Artvidar Cabinetry, a leading wholesale and distributor of high-quality cabinets, is seeking a detail-oriented and customer-focused individual to join our team as a Warehouse Office Associate.
As a vital member of our operations, this role involves managing order processing, returns, and ensuring seamless communication with customers.
Order Processing:
Receive and process customer orders accurately and efficiently.
Utilize QuickBooks Desktop software to manage and track inventory.
Collaborate with the warehouse team to ensure timely order fulfillment.
Returns and Replacements:
Handle return and replacement requests from customers.
Verify returned products and process necessary paperwork.
Coordinate with the warehouse team to manage inventory adjustments.
Customer Service:
Provide exceptional customer service by addressing inquiries and concerns promptly and professionally.
Communicate with customers to confirm orders, provide updates, and resolve issues.
Ensure a positive customer experience throughout the order fulfillment process.
Data Entry and Record Keeping:
Maintain accurate records of inventory, orders, and returns in QuickBooks Desktop.
Generate tables/reports as needed to track warehouse performance and identify areas for improvement.
Perform regular audits to ensure data accuracy.
Collaboration:
Work closely with the warehouse team to optimize workflow and efficiency.
Communicate effectively with other departments to address cross-functional needs.
Contribute to a positive and collaborative work environment.
Qualifications:
1.
Experience:
Previous experience in warehouse operations and order processing.
Proficiency in using QuickBooks Desktop software for inventory management.
2.
Technical Skills:
Experienced with Quickbooks (desktop version recommended) Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Familiarity with other relevant software and tools.
3.
Customer Service:
Strong interpersonal and communication skills.
Ability to handle customer inquiries and concerns with professionalism and courtesy.
4.
Organizational Skills:
Detail-oriented with excellent organizational and multitasking abilities.
Capable of managing time efficiently in a fast-paced environment.
Qualifications:
High school diploma or equivalent Previous experience in a distribution center or warehouse environment preferred Familiarity with warehouse management systems (WMS) and RF scanners Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
Paid time off Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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