Implementation Specialist III-MA

Company Name:
## Job Responsibilities:(Description)
At ADP we are driven by your success . We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Insightful expertise is a core value at ADP. In Major Accounts Services, it means that we build exceptional business solutions for our clients so they can focus on what matters most to them - growing their business. We are a passionate partner committed to their success - and are looking for like-minded individuals who want to be part of our winning team.
Implementation at ADP . It''s what makes a difference to our clients - over half a million worldwide and counting. With us, you combine your analytical and project management skills with your ability to simplify complex information - you help clients develop the skills and confidence to use our business management solutions with ease. You provide the expert training that makes our workforce solutions stand out in an increasingly competitive global marketplace.
The position''s focus is to ensure client satisfaction and retention through timely and successful installation and conversion of ADP Major Account workforce management solutions.
The Implementation Specialist develops and maintains effective verbal and written communications and relationships with clients and ADP associates as he/she conducts needs analysis and customizes, configures and tests the product solutions to meet each client''s need.
The Specialist utilizes a combination of product knowledge, HR knowledge and project management skills to ensure a quality implementation experience for the client while proactively contacting the clients during the implementation process to assess their satisfaction.
## Experience, Skills, Academic
Strong customer service background. Excellent communication, conflict resolution and negotiation skills with internal and external clients.
Ability to manage multiple projects, set priorities, effectively utilize resources and work independently. Strong aptitude for detail, possess effective troubleshooting and analytical skills.
Ability to work well under strict time constraints, prioritize client issues, adapt quickly to changing needs, and is flexible when priorities shift.
Knowledge of MS Office Word and Excel.
Payroll and/or HR experience required.
About ADP: We power organizations with insightful solutions that drive business success . Consistently named one of the "Most Admired Companies" by FORTUNE Magazine, and recognized by Forbes as one of "The World''s Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled. ADP believes that diversity leads to strength.
Requisition #: 72438
Job Title: Implementation Specialist III-MA
Country: United States
State: Georgia
City: Augusta
Employment Status: Full Time
Job Category: Implementation
Area of Interest: Product Implementation
Locations: United States, Atlanta, GA/United States, Augusta, GA/United States, Charlotte, NC/United States, Dallas, TX/United States, Elk Grove Village, IL/United States, Miramar, FL/United States, Owings Mills, MD/United States, Parsippany, NJ/United States, San Antonio, TX/United States, Waltham, MA/United States, Monroe, NJ

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