Centralized Scheduler / Patient Access

Company Name:
Alexian Brothers Health System
Alexian Brothers Health System is proud of the fact that we continue to build upon values established more than 800 years ago. Although many things have changed with the times, our commitment to respect, compassion, and quality care--for every patient and every professional--remains as strong as ever. Our network currently consists of four hospitals, as well as our immediate-care and occupational health centers.
Position Summary:
Under the direction of the Team Lead, and or Director, the Scheduler is primarily responsible for scheduling and pre-registering patients for Ancillary services.
Minimum Qualifications:
High school diploma or equivalent and one year previous office experience; Knowledge of medical terminology/anatomy; Basic knowledge of ICD-9 coding ; Basic typing skills; Knowledge of Microsoft Windows; Good communication and telephone skills; Flexibility in meeting staffing requirements; Ability to lift 20 lbs.; Ability to perform the essential functions of the job and to meet its functional and environmental requirements
Key Responsibility Areas:
Enters or verifies patient demographic information in the system; Selects the appropriate Ancillary service and schedules testing date and time; Coordinates multiple tests; Verifies that patient has all necessary referrals and insurance documentation; Enters test type and other necessary information into the system; Reads test preparation instructions to patient. Trouble shoots any questionable physician orders, with follow up to the patient.
Utilizes Rightfax software to retrieve faxed physician orders.
Utilizes ABN software at the point of Scheduling to determine Medical Necessity prior to the patient's arrival for appointment.
Enters or verifies patient demographic, financial and medical information in the system. Performs on-line eligibility for all applicable payers. Identifies resources needed to assist disabled patients. Utilizes on-line referral grid.
Attends and participates in monthly department meetings; Assists with quality assurance activities as needed
Shares in the Medical Center's vision, demonstrates its values, supports its philosophy and is sensitive to its mission; Demonstrates knowledge of and follows Departmental and Medical Center policies and procedures as outlined in the Employee Handbook and Administrative Policies and Procedures Manual; Follows a regimen for professional growth; Interacts with each person/age group according to their various developmental needs; Performs all other duties related to this job

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